About Us

Southside World Travel (located in Gymea, NSW, Australia) is a member of the Independent Travel Group and is committed to creating the best travel experiences for you.

Established in 1991, Southside World Travel's reputation has been built on strong foundations of unrivalled experience, knowledge and customer service excellence. We're proud to say those qualities have seen Southside World Travel garner much community and industry recognition over the last two decades. We are previous winners of the American Express Office of the Year; the Sutherland Shire Leader Small Business Award (in our category); the Gymea Chamber of Commerce Small Business Award along with a host of industry 'partner' awards.

Our team of professional consultants is the key for our success. Each has a passion for travel and love sharing their hard-earned knowledge and comprehensive experience with you. Between us, we have been just about anywhere you want to go and like you, we incorporate our special interests in our travels and help you do the same with yours. We design unique itineraries to suit your particular needs, preferences and budgets. Our greatest reward comes when you return with your own store of unforgettable experiences, memories and of course that beaming smile.

Why Us?

It takes a qualified and experienced travel consultant to make sure your holiday goes as smoothly as possible. Choosing the right airline, hotel, transfer, cruise, tour or travel insurance policy is based on years of experience and inside knowledge that just can't be found on the internet. As more people research their holidays online, even more people are turning to their own personal travel consultant to book their dream holiday than ever before.

Our reputation, and our business, depends on delivering premium outcomes with sensational customer service.

Understanding

We will take the time to understand your needs so that we can use our expertise and experience to tailor the travel solution which best suits your needs.

Choice

We have access to a wide range of preferred suppliers and products in Australia and around the world, which allows us to create the right itinerary for you.

Responsiveness

As a valued client, you deserve our attention and our ongoing interest. We will do everything possible to assist you and to keep you informed.

Support

If things don't go according to plan, our relationships with major travel companies mean we are ideally placed to help minimize the impact on you and your travel plans.

Knowledge

We invest in training and education to make sure that you continue to reap the rewards of dealing with an experienced, qualified and motivated team of travel expert

ALWAYS BOOK WITH AN ATAS AGENT

Researching your next trip is an exciting stage in your travel plans. Booking with an ATAS accredited agent means you can travel with confidence...

01 - Peace of mind

Southside World travel is ATAS Accredited. ATAS travel agents have met strict standards and criteria to become nationally accredited. We are the best in the industry, credible, well trained and a professional business. This means you can book your travel knowing you're in the safe hands of a trusted and reputable travel agent.

02 - Expert Guidance

Our agents are trained destination and product experts and know how to sort through the myriad of travel information available. Their industry knowledge and network means they have access to the best product suppliers and first-to market offers to ensure you get access to the best quality travel experiences.

03 - Time Saving

Our agents have a world of travel information at their fingertips, saving you countless hours of online searching and frustration.

04 - Convenience

We are a one-stop-shop and can handle every aspect of your travel - from booking airline tickets, ground transfers, tours and activities, travel insurance and so much more. We are often cheaper especially for complicated itineraries, and clarify the fine point on penalties and restrictions.

05 - Extra Value & Cost Savings

Our agents have access to exclusive deals and we will find you the best products for the best value - that fit your unique travel needs. It's proven that we provide a service that is better, faster, and more affordable than you can do yourself.

06 - Professional Advice

Your dedicated agent will ensure you get where you want to go, when you want to go, and is there to provide timely, insightful, professional guidance along the way. Their experience counts!

07 - A Personal Touch

Our agents offer a personal touch that is invaluable. From an extra pair of eyes to ensure the accuracy of your booking details, to advice with visa applications, assistance with travel documentation, valuable travel hints and tips. We can even store travel preferences including passport numbers and frequent flyer numbers to save you retrieving them each and every time you travel.

08 - Unbiased Recommendations

Southside World Travel's agents work for their clients, not for a travel supplier. Let our travel agents do the work for you - they'll filter your options and provide only the recommendations that make the most sense for you.

09 - Your Personalised Travel Specialist

A perfectly planned trip made just for you is priceless! Our professional travel agents are trained to make your experience from start-to-end, hassle free. As your trusted adviser, not only do we tailor the itinerary to suit your needs, we can guide you to the right restaurant, museum, or even an off-the-beaten-track excursion - that's perfect for you.

10 - Customer Advocacy

If you experience a problem while travelling, our agents act on your behalf as your personal travel advocate. If your flight is delayed or cancelled, if you need to reschedule, if a supplier ceases to trade, or a natural disaster or personal accident occurs, our agents will provide support and assistance in a timely manner.

When planning your next holiday come in-store (16 Gymea Bay Road, Gymea, NSW, 2227), call (02) 9525 2211 or email us and let Southside World Travel create the best travel experience for you.

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